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Mobile Number Portability (MNP)





Tanzania in mobile money ‘first’ for Africa

Vodacom joined Tigo, Airtel and Zantel in a pioneering interoperability scheme for mobile money in Tanzania.


In 2014, Tigo, Airtel and Zantel agreed to enable their customers to send and receive money across their networks. After announcing it would join last year, Vodacom has now implemented the scheme.
Tanzania becomes Africa’s first country with full interoperability for P2P money transfers, according to a statement issued by three of the operators.

Interoperability means more traffic and hence revenue, at least that’s the argument of Tigo, Airtel and Zantel, which have seen off-network transactions grow 3.5 times since 2014.

Tanzania, like neighbouring Kenya, is a case study for mobile money with high usage levels. There are more than 16 million mobile financial users in Tanzania.

Source:mobileworldlive

Tanzania Telecoms target universal coverage

MAJOR telecoms have been approved to provide their services to 112 wards being part of a government drive to provide universal telecommunication.
Vodacom, Airtel and Tigo and TTCL will provide telecommunications services to 102 wards which are un-served or underserved for a total subsidy of 7.6 million US dollars (14.2bn/-) and another 10 wards located in border areas and special zones for 1.5 million US dollars (2.7bn/-).

The subsidies have been provided to attract the operators to move to the areas which currently do not attract private investment in telecommunication service.
Representatives of the telecommunication companies signed the agreement with the Chief Executive Officer of the Universal Communications Service Access Fund, Mr Peter Ulanga, in Dar es Salaam on Tuesday.
The agreement signed on Tuesday followed a similar one signed in 2014 where the mobile telephone companies won tender to provide telecommunication services to 86 wards and another one in 2013 where 52 wards were involved.
“This is a good progress towards our goal of universal telecommunication service in the country. We hope next time more wards, perhaps 300 will be covered,” said the Minister for Communication, Science & Technology, Prof. Makame Mbarawa.
The communication operators had been invited to bid for tenders to provide communication services to 158 wards in a project involving 26.28bn/- (14.21 million US dollars).
A total of 158 wards (lots) were floated in a set of currently un-served or under-served wards within the country and 102 lots were bid successfully.
Tigo will cover 42 wards where it will receive 3.145bn/- as subsidies to move to the areas. Vodacom will go to 36 wards and will receive 6.33bn/- as subsidies.
TTCL won 19 wards and will receive 4.15bn/- as subsidies while Airtel has been approved to cover five wards and will get 566m/- as subsidies.
The mobile operators also will provide telecommunication services to 10 wards in border and special zone areas where Vodacom has two wards and will be entitled for 804.7m/- as subsidies, Tigo will go to 5 wards and will receive 985m/- as subsidies and Airtel will provide telecommunication service to three wards and will get 984.9m/- as subsidies.
Meanwhile, the Universal Communications Service Access Fund signed agreement with the Avant Communications to connect 250 public schools with internet and also establishing 25 ICT academic centres in various areas in the country.
source:dailynews

Airtel hands over cars to seven more winners

ILALA Municipal Mayor, Mr Jerry Silaa, handed over seven Toyota IST cars to seven latest Airtel Yatosha Zaidi promotion winners.

Mr Silaa said, “I am very pleased to see Tanzanians from all walks of life become winners in this promotion. It shows the company’s commitment to improve its customers’ living conditions.”
The colourful event in Dar es Salaam, witnessed winners, who were announced last Friday, drive home their cars simply for joining Airtel Yatosha service.
The winners were Dar es Salaam based food vendor Ms Sakina Mshamu Libwana, Katavi Region herbalist Mr Saidi Mashiko, Tabata resident bus conductor Mr Justin William, Mr Edson Mwansasu (farmer, Kyela).
Others were Ms Hamim Yoyo (works at saloon plaiting hair, Korogwe, Tanga) and Ms Ester Mashauri, a nurse at Bugando Hospital, Mwanza as well as Mr Ibrahim Sasya Kimolo, a farmer from Arusha.
“It is also the pleasure to me that some of the winners come from Ilala Municipality. But, I do congratulate all winners and urge them to keep on using Airtel services,” he said.
Airtel Tanzania Managing Director Mr Sunil Colaso said “The diversity of these prizes is a clear sign of the company’s spread in Tanzania. Just for the first ten cars out, we have got winners from every corner of the country.”
Source:Dailynews

Three win cars in latest Airtel promo

FIFTY-THREE-YEAR-OLD peasant from Kimanzichana Village, Mkuranga District in Coast Region, Mr Ramadhani Dilunga, emerged one of the three first winners of cars in a recently launched promotion by Airtel, during a draw held in Dar es Salaam at the weekend.



Airtel Tanzania last week launched the promotion dubbed “Airtel Yatosha Zaidi” in which the firm’s lucky subsribers could win a car everyday for the next 60 days.

Airtel Yatosha Zaidi envoy, Ms Elizabeth Michael ‘Lulu’, dialled the winners to inform them the news under supervision of Tanzania Gaming Board inspector, Mr Bakari Maggid, during the draw.
Dilunga screamed: “Thank you...God is great. I did not expect this at all,” shortly after Ms Lulu gave him the good news as the winner of Toyota IST.

Airtel Public Relations Manager, Mr Jackson Mmbando, named other winners as Ms Mwajabu Churian (27), an entrepreneur and Mr Namtapika Kilumba (60), a retired teacher.
“We still have 57 IST Toyota in ‘the showroom’ that are up for grabs within 60 days,” he added. “They will own cars just for dialling *149*99#,” he explained.

Source:Dailynews

Millicom announces support for SMS-based AU Ebola initiative

International telecommunications and media company Millicom has announced its support for the African Union’s campaign to raise funds for its fight against the Ebola virus in West Africa using an SMS dedicated platform to raise funds for the deployment of African health workers to affected countries.

AU’s ‘#AfricaAgainstEbola’ is based on an SMS dedicated platform to raise funds for the deployment of African health workers to affected countries to combat the disease that has claimed over five thousand lives across some parts of West Africa.
At a recent Business Roundtable on Ebola hosted by the AU, mobile operators committed to support efforts to fight Ebola by unveiling an Africa-wide three-month campaign dubbed, ‘Africa against Ebola’. This will focus on donations from members of the public who are customers of the operators and will be channelled into fighting the Ebola Virus.
The Chairperson of the African Union Commission, Dr. Nkosazana Dlamini Zuma, said: “We are conscious of the urgent need for all of us to do more, and to act fast. It is only by acting together will we ensure that our continent and world is free of Ebola. Let me repeat our call to all Africans to lead the global efforts of solidarity with our brothers and sisters in Liberia, Sierra Leone and Guinea.”
The SMS fundraising campaign will use the short code 7979 with local adaptations where technology requires. Customers will be asked to text ‘Stop Ebola’ to this code in order to donate in their respective countries. Mobile Operators across Africa including Airtel, Econet Wireless, Etisalat, MTN Group, Orange, Safaricom, Vodacom and Vodafone Ghana are participating in this campaign which will run between now and the end of February 2015.
Rachel Samrén, Project leader of the joint-operator campaign and Executive Vice President Strategic Operations and Partnerships at Millicom, commented “it has been a privilege to work with sector peers on this important cause and the spirit and determination of the operator group to get the campaign up and running has been truly inspiring. We are delighted to be part of the campaign which complements our internal employee matching donation campaign as well as the personal pledge of our Chairman to the Africa Against Ebola fund.”
Source:Humanipo

Airtel supports e-Learning programme

TEACHERS and students at Ibiri and Ilongalulu secondary schools have expressed their delight for incorporating ICT in their studies as a result of partnership between Airtel and the Millennium Village Project.


Ibiri and Ilolangulu secondary school in Tabora Region and are being supported by Connect to Learn Programme. Airtel provides (3G) mobile communication coverage for the programme and supports monthly data bundles for both schools.

The head master of Lolangulu Secondary School Mr Cleophas Bugombo said yesterday that: “We are truly grateful for this initiative as it enables us to access additional teaching materials.
“We also have the opportunity to connect our student with other students from across the globe via platforms like Skype where they learn and share experiences.

“This is very valuable programme in broadening their minds that there is more to the world than what they see on daily basis.”
Millennium Village Project Director Dr Gerson Nyadzi said; “By investing in 3G internet connectivity and providing monthly data bundles, Airtel has facilitated Connect to Learn and its technology partners to bring global connections to thousands of students from under-resourced schools in rural areas who would otherwise have scarcely a chance to explore the world beyond their hometowns and villages.”
Source:Dailynews

Airtel unveils Apple’s iPhone 5s in Tanzania

AIRTEL Tanzania announced to have entered into strategic partnership with the giant mobile phone maker in the world, Apple Incorporation.


The deal has made Airtel Tanzania the first telecom firm in the country to officially seal a partnership deal with Apple on iPhone products.

Airtel Marketing Manager, Ms Prisca Tembo, said "we are happy to announce the launch of the iPhone S5 to our customers that comes with a special bundle offers of 3GB data, 1,450 minutes and 5,000 SMS per month.
"With this offer we appeal to our customers to visit all Airtel outlets and our recommended Airtel retail dealers to purchase the phone."

Airtel Communications Director, Ms Beatrice Singano, said the launch would give the firm's customers the best experience that allows them to continuously enjoy and adapt to their needs on data, voice, pictures and video.
Source:Dailynews

Airtel Tanzania supports cancer patients

AIRTEL Tanzania through Airtel Divas has donated medical equipment for patients suffering from cancer at the ocean Road Hospital in Dar es Salaam.


The move follows last month Airtel Divas breakfast fund-raising to solicit funds to assist women and children suffering from the disease.

Speaking during handing over, Airtel Divas Chairperson Ms Amitin Mbamba, said “we understand women and children are highly suffering from cancer in commemorating the 2014 women’s day, Airtel Divas decided to hold a fund raising to enable us purchase hospital equipment for ocean road Hospital.

And today we are happy to handover two stretchers and two wheel chairs worth 5m/- to the hospital.” Airtel Divas is an initiative across all Airtel operations in Africa, aiming at emancipating, liberating, and creating strong women of substance, who even though they come from different backgrounds, culture, and race, still have the determination and drive to succeed in life.

The initiative supports Airtel’s ability to attract, retain, and develop talented women. In Tanzania it was launched on the March 2012.
Source:Dailynews

Airtel launches new internet campaign

AIRTEL Tanzania on Thursday announced a service known as the SWITCH ON that targets internet users, allowing them have hassle free non-stop internet at affordable costs.


Airtel Marketing Director, Levi Nyakundi, said: “Today (yesterday), the internet is an essential part of our everyday life. As a user, one wants constant and affordable supply of internet so as to sufficiently communicate to loved ones, work efficiently and get updated with local and international news.

“Each user is faced with the challenge of choosing the right MB-GB package for their device and lifestyle needs. It is with this in mind that Airtel ventured to provide a unique solution to her esteemed customers Tanzania.”

With Airtel ‘SWICTH ON,’ users in Tanzania will now be able to enjoy reasonably priced Internet bundles on their devices. The service presents a rich new culture in Tanzania as it is convenient, affordable and allows non-stop data expe
Source:Dailynews

Phone companies partner on e-money transactions

Tigo, Airtel and Zantel on Wednesday signed an agreement allowing its customers in Tanzania send money to each other on their mobile handsets.
"The service will start by end of this month. This is the first agreement in Africa to adopt such 'interoperability' whereby Mobile network operators allows their customer to send and receive money across the network and the e-money goes direct to the respective customer e-wallet account, " it was announced on Wednesday.

CHIEF Executive Officers of three mobile phone companies (from left to right), Zantel’s, Prapat Ghose, Tigo’s, Diego Gutierrez and Airtel Managing Director, Sunil Colaso join hands together to mark the launch of a new Mobile Financial System (MFS) Interoperability Partnership at a short ceremony held in Dar es Salaam on Wednesday.

The joint press statement also listed other benefits customers of the three companies would enjoy as the ability to send money at more affordable rates and in a simplified way which does not require use of PIN codes when making withdrawals as had been the practice before signing of the agreement.

Tigo's General Manager for Tanzania, Mr Diego Gutierrez, commented, "We are delighted to work with Airtel and Zantel to extend the mobile money universe in Tanzania.

"With even more transactions possible, our customers' money is made even more safe and secure with this technology. Just as we co-operate with our competitors on voice calls and text to help our customers, so we hope to be able to do the same with mobile money and help make Tanzania a global pioneer in digital financial inclusion."

On his part Airtel Managing Director Sunil Colaso said: "Airtel is committed to introduce to our customers new innovative services that look beyond competition, a tremendous evolution to ensure mobile inclusion that is sought by many Tanzanians taking into account our reach across the country."

"Today's partnership will bring our customers closer to mobile service and ease their use of mobile money services," added Mr Colaso.

Zantel's Managing Director Pratap Ghose, said "Zantel has a strong commitment to excellence and innovation, and thus is happy about this partnership which will enable all our customers to conduct their businesses efficiently and with ease across Tanzania.

"Zantel is proud to have been the pioneer in launching Mobile payments in 2008; and hence will work with the industry and the regulatory bodies to ensure that we offer 'best in class' service to our customers", added Mr Ghose.
Source:Dailynews

TANZANIA’S TIGO, AIRTEL & ZANTEL LAUNCH AFRICA’S FIRST MOBILE MONEY INTEROPERABILITY

Three of Tanzania's four mobile networks, Tigo, Airtel and Zantel have announced Africa's first agreement to allow their customers in the country to send money to each other whether using Tigo Pesa, Airtel Money or EzyPesa on their mobile handsets.



The service is expected to begin this month.
This is the first agreement in Africa to adopt interoperable mobile money services, whereby one network allows another network's customers to send money to its own clients.
With this agreement, the potential number of customers able to send money by mobile to each other in Tanzania, regardless of network, will increase to over sixteen million.
Airtel, Zantel and Tigo welcomed today the recent statement by Vodafone supporting the principle of such interoperability and expect to conclude a similar agreement with Vodacom in Tanzania.
Tigo has over 6.2 million customers in Tanzania overall and 3.4m users of its Tigo Pesa mobile money service.
In February 2014, Millicom launched the world's first cross-border mobile money service with currency conversion between Tanzania and Rwanda.
source:cellularnews

Service providers advised to go digital in financing the poor

Digital payments can reduce transaction costs by up to 90 per cent, through greater efficiency, sustainability and accessibility to the poor, a new report says.

A report released by the Bill & Melinda Gates Foundation and McKinsey & Company on channels through which financial service providers can effectively target low income earners added digital payments also lower costs for financial providers.
 Tamara Cook, a programme officer of financial services for the poor at the Gates Foundation, said the system will allow them a more secure way to send and receive money as well as spend and transfer it.
“We wanted to learn more about the costs associated with current payment systems and find ways to provide poor people in developing countries with affordable, efficient and secure ways to send and receive money,” said Cook .
Making financial services available through phones is a way to extend access to people in remote areas, where it is unlikely residents have access to a bank.
 “More than two-thirds of people in developing countries don’t have access to a bank account of any kind,” Cook said.
 “By moving the poor away from cash, it allows them a more affordable and secure way to spend and transfer money. And because digital transactions can reduce costs to financial providers by up to 90 per cent, it becomes an attractive business proposition.”
 Financial institutions have also been advised on the need to step up and change the way they do business.
“There’s a huge market out there waiting for them – more than 2.5 billion people. Until now, many banks had viewed these markets as requiring too much infrastructure investment,” said Cook
She added that if steps are taken to increase efficiency in payment methods and reduce costs in the current system, even the poorest markets can be worthwhile investments.
 The report was released during the recently concluded AITEC Banking and Mobile Money COMESA conference in Nairobi.
source:humanipo

Airtel launches refurbished Arusha shop

AIRTEL Tanzania launched its refurbished modern shop in Arusha, at a colourful ceremony and pledge to improve delivery of its services.



Airtel Customer Care Director, Ms Adrianna Lyamba, said “Today (yesterday) we are launching our second refurbished shop, after the launch of Airtel Xpress Shop at Mlimani City in Dar es Salaam last month.

“We believe in providing a plus one service to our customers, today’s unveiling is a continuation of bringing in sophistication that will give our customer security and superior service at all times’.

Arusha Region Commissioner Magesa Mulongo said: “I would like to applaud Airtel for expanding its boundaries through customer service delivery and infusion of innovative thinking.

“We believe these innovations will not only increase employment opportunities but also provide our Arusha people with world class products and services, for this we thank Airtel!”
Source:Dailynews

Precision Air, Airtel partner on ticketing

AIRTEL Tanzania has partnered with Precision Air to enable customers purchase tickets using Airtel Money service. This partnership will give Precision Air customers flexibility and an easy way of planning for their journey.
                                                     

This is through convenient purchase of their flight tickets using Airtel Money service from their comfort. “This partnership will allow our customers experience value in paying for their local, regional and international flights for Precision Air.

“Airtel Money will enable Tanzanians to pay for their tickets fast without waiting in long queues. This service is fast, secure and convenient,” said Ms Jane Matinde, Airtel Public Relations Officer Ms Matinde added that:

“We will continue to demonstrate our commitment to offer innovative products and services while ensuring our customer best service through Airtel Money.“
The partnership has come at a time when Precision Air is in the quest to improve the overall customer experience.

Our customers can now dial the Call Centre or visit our website, do the booking and choose the option of payment through Airtel Money.”
source:Dailynews

President Dr. Kikwete of Tanzania meets with Bharti Enterprises Chairman, Mr. Sunil Bharti Mittal, in Abuja

President Dr. Jakaya Mrisho Kikwete of Tanzania meets and holds bilateral talks with the Chairman of Bharti Enterprises, Mr. Sunil Bharti Mittal on the sidelines of the World Economic Forum on Africa today May 7, 2014, where they discussed an array of issues on telecommunications development.





Sunil Bharti Mittal, Founder & Chairman, Bharti Enterprises, one of India’s leading business groups with interests in telecoms, retail, agri business and financial services, Co-Chaired this year’s edition of the World Economic Forum on Africa. World Economic Forum on Africa is the continent’s marquee event and is attended by top business and government leaders from across the world.

The event, which is being held in Abuja (Nigeria) from May 7-9, 2014 under the theme Forging Inclusive Growth, Creating Jobs, is being attended by over 900 leaders from business, government, civil society and academia.

The event has been organized against a backdrop of significant economic growth, progress in reducing poverty in most parts of sub-Saharan Africa, but also persistent inequality. This year’s programme is built on three pillars: Accelerating Society’s Transformation; Deepening Investment Partnerships; and Redesigning Growth Models.

Sunil Bharti Mittal was also appointed as the Co-Chair of India-Africa Business Council (IABC) by the Prime Minister of India. IABC has been formed with an aim to provide an institutional platform to strengthen economic ties between business communities of Indian and the African continent.

Bharti Airtel, the flagship company of Bharti Enterprises and the world’s fourth largest mobile operator, is the largest mobile operator in Africa in terms of geographical footprint. The Company provides mobile services in 17 countries across Africa with close to 70 million customers.
source:Airtelpress

Phone companies liable to compensate aggrieved customers

PHONE companies in the country are required to pay their clients compensation in case it is proved that the latter have suffered after the former has gone against laws regulating the sector.
                                       

This was said by the Minister for Communication, Science and Technology, Prof Makame Mbarawa, when he was responding to a question from Chonga Member of Parliament, Mr Haroub Shamis (CUF), who wanted to know action taken by the government in dealing with dishonest phone companies.

The minister said that in 2011, the government came up with the Electronic and Postal Communications (Consumer Protection) Regulations so as to protect the rights of phone users.
He said that the regulations clearly highlight procedures to be taken by consumers in case they have complaints so that appropriate measures could be taken.

He told Parliament that according to the existing regulations, it is a criminal offence for any phone company to charge their consumers for services which they have not used or requested for.
He said that the regulations also clearly indicate that phone companies are restricted from conducting any form of promotion with the consumer, either through words of mouth or through short message services (SMS) without the consent of the client.

“When it is discovered that a phone service provider has gone against these rules and regulations, the company is required by law to pay the aggrieved customer,” said the minister. He said, however, that the existing challenge is that most subscribers are not aware of their rights which continue to be violated by phone companies, therefore they do not report such cases when they arise.

He urged consumers of phone services to report to the phone company in case they feel that there is a breach in the regulations and if no action is taken then they can report to Tanzania Communications Regulatory Authority (TCRA).
source:Dailynews

Airtel Tanzania launches LUKU bonus offer,Airtel Money menu that will provide service options that includes LUKU purchase.

AIRTEL Tanzania has launched a new offer that allows customers to receive extra bonus of LUKU units for every purchase through Airtel Money service.

The launch of this offer is part of the commitment that Airtel has to ensure customers get innovative products and services.
     

Speaking on the offer Asupya Nalingigwa, Airtel Tanzania M-Commerce Operations Manager said, “This offer is aimed at encouraging customers to use Airtel Money to purchase Luku simply and conveniently.

“Our customers will receive a bonus for their LUKU transaction through Airtel Money for every purchase. This will be irrespective of how many times a customer purchases LUKU on a single day.

I challenge those not using this service to go ahead and try it to experience a new service that will add value to their life.” She said all Airtel Customers were eligible for the offer and there were no extra charges.

To use the Airtel Money service all a customer has to do is to simply dial *150*60# (at no cost) and directly get access to the Airtel Money menu that will provide service options that includes LUKU purchase.
source:Dailynews

Airtel Tanzania offers free Facebook, WhatsApp

“Our customers can now access Whatsapp, Facebook and Twitter without incurring any charge. “It gives customers more opportunity to get in touch with friends and family on social media networks for free,” said Beatrice Singano, Airtel Communications Director commenting on the services during the launch.

Singano explained how customers can access the services. “Those who subscribe to any of our Yatosha Data bundles, be it the daily, weekly or monthly package, the MB or GB received after subscription will not be used on Facebook, Whatsapp or Twitter.”
She added that the left-over data can be used for normal web browsing. “Customers will instead be able to enjoy their Data bundles on other web applications, either by downloading anything from YouTube or accessing local social networks as they wish.”
Airtel Marketing Manager, Upendo Nkini said “For those who wish to have their Whatsapp, Facebook and Twitter free, just subscribe to Yatosha bundles by dialing *149*99#.”
According to Airtel, “Select a bundle that suits your needs and lifestyle then enjoy then update your family and friends via social media (whatsapp, facebook and tweeter) for free. She explained that Airtel seeks to find more innovative ways to provide value to their customers.
source:ITnews”

Samsung Galaxy S5 launched in South Africa

The S5 is Samsung’s next big push in thesmartphone market, and is the predecessor of the hugely-popular Galaxy S4, which was released little over a year ago.


“The Galaxy S5 exemplifies Samsung’s commitment to “people-inspired innovation. The Galaxy S5 represents an iconic design with essential and useful features, offeringconsumers mobile tools that enable them to effortlessly take control of their lives,” said Craige Fleischer, Director of Mobile Communications at Samsung Electronics South Africa.
Aside from a small form-factor change, Fleischer explained that many Galaxy users said that the camera was a major function of the device, so the company took it to heart and redesigned the technology behind the image capture functionality.
“The Galaxy S5 delivers the world’s fastest autofocus speed up to 0.3 seconds and the real time High Dynamic Range (HDR), reproducing natural light and colour with striking intensity at any circumstances. The new Selective Focus feature allows users to focus on a specific area of an object while simultaneously blurring out the background,” the company explained.
As with most smartphones released recently, the S5 also has an IP67 rating, meaning that it is dust and water proof for a specified time.
Additional features include a finger print scanner, and a new Ultra Power Saving Mode, which allows the device to operate for at least another 24-hours with only 10% battery remaining.
It also offers a Finger Scanner, providing a secure, biometric screen locking feature and replacing traditional passwords and offers access to Private Mode. The Ultra Power Saving Mode turns the display to black and white, and shuts down all unnecessary features to minimise battery consumption,” Samsung explained.
Power downloaders will be happy to know that the S5 makes use of the fifth generation Wi-Fi 802.11ac, 2X2 MIMO and the large number of LTE frequencies, with LTE Category 4 as standard. “For consumers seeking an even faster connection, the GALAXY S5 now features Download Booster, an innovative Wi-Fi technology for enhancing data speed by bonding Wi-Fi and LTE simultaneously,” Fleischer said.
The device is available in South Africa for the suggested retail price of R10 299.
source:ITnews

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